Get a Deeper Understanding of Player Feedback

Discover what your players love—and what they don’t—so you can build a better gaming experience.

advanced sentiment and feedback analysis of steam reviews

Turn Player Feedback into Clear Insights

Utilize Steam Reviews to unlock the full potential of your game with our custom 25-page report, tailored specifically to your game's unique dynamics. Gain in-depth understanding of your player behavior and preferences, helping you create more engaging and successful gaming experiences and boost played retention.

Sentiment analytics

Analyze feedback to enhance your players’ experience.

Discover key sentiment

Understand the balance of positive, neutral, and negative feedback.

Positive

65%

Neutral

22%

Negative

13%
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Bugs and technical issues

Learn what technical issues bothered players most and find out how to improve performance.

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bugs and technical issues
steam reviews

Steam Reviews

Understand what players love and what they want improved.

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sentiment report

Full Report

Dive into a detailed breakdown of player feedback.

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Turn Feedback into Action and Make Every Player Count

Use advanced sentiment analysis to quickly spot and fix player frustrations, while understanding their preferences to keep them engaged and playing.

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Advanced Sentiment Analysis

Identify and address player frustrations swiftly with our advanced sentiment analysis, while capitalizing on player suggestions.
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Player Engagement Insights

Understand player preferences to deliver a gaming experience that keeps them engaged and coming back for more.
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Boost Your Player Retention

Understand what keeps players engaged and improve their gaming experience using powerful data insights.

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Identify Player Preferences

Leverage NLP and AI to analyze vast amounts of player feedback, such as Steam reviews, to uncover the core factors that delight players and enhance engagement.
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Enhance Gaming Experience

Use actionable insights powered to refine your game, addressing player concerns and exceeding expectations with precision.

Focus on What Matters

Save time and focus on what matters most with efficient filtering and unbiased sentiment analysis. For busy community managers, keeping track of everything can feel impossible—but this tool makes it easier to stay on top of feedback and act on what really makes an impact.

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Filter Feedback Efficiently

Save time by cutting through the noise and chaos of all feedback.
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Identify Key Issues

Average out the sentiments, helping you focus on key issues and opportunities without getting overwhelmed by single, potentially skewed pieces of feedback.
bugs and technical issues from steam reviews

Transform Content into Actionable Insights

review and feedback analysis

Steam Reviews

As a gamer's primary choice for leaving behind reviews and feedback, Steam Reviews have an incredible value for game developers.

review and feedback analysis

YouTube Statistics

Find out which channels and videos are trending, by looking at the top channels and their view counts of your game over the past month.

Tap Into The Entirity Of Your Player Base

Connect with your global player base by analyzing feedback in multiple languages. Break down the language barrier, ensuring every player's voice is heard no matter where they're from.

Only 60%
of the reviews that are written on Steam are in English.
10+
is the average number of languages that Steam reviews are written in.
sentiment and feedback analysis

Pricing

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Frequently Asked Questions

Who is Reasonate mainly meant for?

This report is meant for game developers and community managers who want to improve their game and who want to save time analyzing player feedback.

What types of data do you analyze to provide insights?

Right now we support Steam Reviews. But we are working on supporting multiple sources and integrations.

Is AI reliable enough to perform this task? How should we see this service/tool?

AI is fantastic in Natural Language Processing (NLP) and even generally available models perform well in sentiment analysis tasks, making them better suitable at processing vast amounts of data and information than humans. The models and libraries we use are trained on social media and perform better than regular LLMs.  And AI models will only get better over time. AI is considered to be a tool, not a replacement of human decision making.

Is there a subscription model for ongoing analytics and reports?

The report is a one-time fee and offers a report of Steam reviews of the last 30 days. The report can be ordered again after a month to receive an update of the most recent reviews. We are working on monthly subscriptions.

Does the subscription offer any other advantages?

Maybe your game has just been released, or it has just been updated or patched. The subscription allows for tracking of several statistics over time, such as the sentiment score, which allows you to monitor any abrupt change in your players' sentiment. In the subscription model all of your data will be retained, effectively creating a wealth of information to analyze and providing more accurate insights.If you're interested in recurring reports, send us a message and we'll help you get set up.Of course you can always choose to buy separate one-time reports for the months that matter most to you and your game if you please so.

Can I see a sample report before purchasing?

Yes, you can request a sample here.